Victoria International Airport, referred to as YYJ, has been recognized as the most efficient airport in the ‘under 5 million passengers per year’ category in North America for 2020, as part of the Global Airport Performance Benchmarking Report.
The winners for the Global Airport Efficiency Awards were announced by the Air Transport Research Society (ATRS) and Embry-Riddle Aeronautical University during a virtual conference earlier this month.
According to ATRS, the benchmarking report provides a comparison of airport performance worldwide, across a variety of categories based on the size of operations.
The key focus metrics are on productivity, operating efficiency, unit cost competitiveness and comparison of airport charges.
“This type of recognition in the industry is extremely important to us. We have always been very proud of our ability to remain highly efficient by keeping costs low for our airlines and maintaining a high level of customer satisfaction,” said Geoff Dickson, Victoria Airport Authority, President and CEO.
“It has never been a more important time for us to continue this successful formula and do everything we can to support our airlines and exceed the level of service our customers expect.”
Across the pond, Vancouver International Airport (YVR) also claimed top honours for efficiency in the category of airports that see 25-40 million passengers per year.
The other North American winners all came from the United States including Atlanta (over 40 million), Salt Lake City (15-25 million), and Nashville (5-15 million).
According to ATRS, the 2020 report included 204 airports and 24 airport groups of various sizes, issuing awards to airports in Asia Pacific, Europe and North America.
Graham Cox
