Signs incorrectly announcing launch of transit tap-and-go payment put up ‘in error’

Signs incorrectly announcing launch of transit tap-and-go payment put up 'in error'
BC Transit says the signs put up at some bus stops were put up in error, and the tap-and-go payment system is not yet launching.

Transit users will have to wait a little longer for BC Transit’s tap-and-go payment system, contrary to what some signs put up around the region say.

SomeRedditUserFromBC posted a picture on Reddit of the signs saying that said the transit payment system, called Umo, had launched, but when CHEK News reached out to BC Transit for more information, a spokesperson said they were put up in error.

“BC Transit is excited to launch our electronic fare collection system, but the signs were installed at bus stops in error and are in the process of being removed,” the email statement from BC Transit said. “We apologize for any confusion this may have caused.”

Additionally, BC Transit said the service is expected to roll out to transit users this summer.

This comes after the project was initially planned to launch in 2022, then on March 13 BC Transit it would be rolled out by this spring.

CHEK News asked why the project was delayed further, but did not receive a response to this question.

“Once Umo is in place, riders will be able to pick the best payment method for their lifestyle and travel habits, choosing initially between a mobile app and reloadable smart card before payments by credit card, debit card, and mobile wallet are enabled at a later date,” the statement says.

Once the project is rolled out in Victoria, BC Transit plans to implement the payment system in the 30 transit systems and five interregional systems across the province.

Laura BroughamLaura Brougham

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