Road to Recovery: The future of flying at the Victoria International Airport

WatchIn this week's segment of Road to Recovery with Douglas Magazine, CHEK's Jasmine Bala chats with Geoff Dickson, president and CEO of the Victoria Airport Authority.

In this week’s segment of Road to Recovery with Douglas Magazine, CHEK’s Jasmine Bala chats with Geoff Dickson, president and CEO of the Victoria Airport Authority.

The Victoria Airport Authority is a not-for-profit that manages the operations of the Victoria International Airport on behalf of surrounding communities, according to its website.

Victoria International Airport is the 11th busiest airport in Canada, with more than 1.9 million passengers per year. YYJ was rated among one of the top ten most-loved airports in the world by CNN Travel and recently earned two prestigious 2020 awards for its service.

READ MORE: Victoria International Airport wins best airport in North America for its size in 2020

YYJ won Best Airport by Size and Region, serving less than 2 million passengers a year, and Best Hygiene Measures by Regions in North America. The awards, presented by the Airports Council International (ACI) Award for Airport Service Quality (ASQ), mark the third time the airport has been recognized by ACI.

The ASQ awards are widely regarded as the global benchmark in airport passenger satisfaction, with nearly 400 airports participating across 95 countries. The ASQ awards recognize and reward the best airports in the world based on the passenger satisfaction surveys, revamping in 2020 to recognize how airports have responded to the COVID-19 pandemic.

READ MORE: BC Ferries, Victoria airport hopeful for a busy summer season

When the COVID-19 pandemic hit, the impact was massive in Victoria. YYJ went from seeing 100 flights a day to as little as eight flights a day.

Dickson discusses in this episode how the Victoria International Airport managed through the pandemic and what the short and long-term future of flying is.

READ MORE: Road to Recovery: Fostering local talent key to keeping Victoria’s tech scene vital

Road to Recovery is done in partnership with Douglas Magazine.

Jasmine BalaJasmine Bala

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