Recycling collection in CRD may be delayed this week due to staff shortage

Recycling collection in CRD may be delayed this week due to staff shortage
Photo credit: Nicholas Pescod/CHEK News

Greater Victoria residents may experience more delays in curbside recycling collection this week due to a staffing shortage, according to the Capital Regional District.

Emterra Environmental, the district’s contractor for recycling pick up, is making “best efforts” to complete daily routes amid a lack of staff within the company, the CRD says in a notice Tuesday.

Residents whose recycling is not collected by 9 p.m. on their scheduled pick-up day should leave materials at the curb, the CRD says. If materials remain at the curb by the end of the following day, people should email [email protected]. 

“The CRD greatly appreciates the public’s patience as Emterra works through these staffing challenges,” reads the notice.

Anticipated delays follow numerous recycling collection issues for the company, including in January when snowy weather and an equipment breakdown left some customers without collection for several weeks.

 A labour dispute in February then disrupted Emterra’s collection schedule once again before heat-wave conditions this past summer led to more delays.

In June, the CRD’s environmental committee requested proposals for a six-year contract that included performance reliability and low or zero-emission vehicles for residents’ curbside collection.

The committee received two proposals and on Oct. 12 selected GFL Environmental Incorporated, a company with 23 natural gas-powered and two all-electric collection trucks, to enter a contract from Jan. 1, 2024 to Dec. 31, 2029.


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