BC Ferries says it can accept debit and credit card transactions again at the Swartz Bay terminal following a service disruption Wednesday morning.
A “local power interruption” was to blame for the service issues related to debit and credit card payments, according to the company.
Cash was still accepted as a form of payment, but customers were warned of delays at check-in at the terminal north of Sidney.
“Power has now been restored,” said BC Ferries in an updated notice around 8:30 a.m.
It says the 8:15 a.m. sailing from Swartz Bay to Otter Bay (Pender Island) departed 20 minutes behind schedule because of the interruption.
Story continues below
#ServiceNotice BC Ferries experienced service disruptions related to processing debit and credit card transactions at #SwartzBay this morning. Power has now been restored. We thank customers for their patience as a result of this service disruption. ^gk
— BC Ferries (@BCFerries) April 10, 2024
#ServiceNotice Our 8:15 am sailing from #SwartzBay – #OtterBay departed 20 mins behind schedule due to an earlier local power interruption at #SwartzBay terminal which has since been resolved.
Full notice: https://t.co/qtaNPoERPs ^gk
— BC Ferries (@BCFerries) April 10, 2024
“We thank our crews who were quickly able to revert to manually processing payments, and thank our customers for their patience as a result of this service disruption,” reads the notice.
The Swartz Bay terminal experienced a similar outage last month that forced crews to accept cash payments only.
READ ALSO:
CHEK News
