Five-year complaint and inspection reports available through Community Care Act changes

Five-year complaint and inspection reports available through Community Care Act changes
CHEK

File Photo.

File Photo.

The province is hoping to give families more transparency when deciding which care facilities they want for their loved ones.

Changes to the province’s Community Care and Assisted Living Act will see substantiated complaints and inspection reports posted online for five years.

This applies to care providers of children, the elderly and other vulnerable British Columbians.

Information will be posted on health authority websites, which are scheduled to be in operation by the fall.

Currently, only high-level summaries of inspection reports for licensed facilities are posted for child-care, and high-level substantiated complaint summaries are available for assisted-living facilities for a two year period.

There is no information posted about unlawfully operated daycare facilities.

The act regulates the licensing for community-care facilities, which also includes assistance for people with developmental disabilities, mental health and substance-use disorders, and brain injuries.

“Whether people are choosing child care, a residential-care facility for an elder, or a recovery home for those they love, they need information to make the best care choices,” Premier John Horgan said in a release.

“These changes to the law will give families the ability to make more informed decisions about who will care for the ones they love.”

The Ministry of Health is getting an extra $2.09 million to increase the number of health authority licensing officers.

Andy NealAndy Neal

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