BC Ferries says the long lines Tuesday morning were due to a ticketing glitch that affected both foot passengers and vehicle traffic. File photo.
A ticket glitch early Tuesday morning led to some unusually long lines at Swartz Bay Tuesday morning.
#ServiceNotice #SwartzBay Technical issues are currently causing a delay for ticket sales at Swartz Bay. https://t.co/3PmqyFgRiZ ^gl
— BC Ferries (@BCFerries) May 21, 2019
On their website, BC Ferries says a ticket processing issue led to delays at both vehicle and foot passenger booths. The day after a long weekend, many travelers reportedly missed their reservations.
“The IT department has been engaged and is investigating the issue,” BC Ferries said on its website.
By 8:30 a.m., the company said the issue had been resolved and all booths were functioning normally, but the glitch led to a big back up in cars.
#BCFHeadsUp #SwartzBay The terminal manager has called extra staff to deal with the back log at the terminal. Traffic is beginning to move steadily through the booths. ^gl
— BC Ferries (@BCFerries) May 21, 2019
BC Ferries had added hourly ferries for Tuesday, being the day after the long weekend, but sailings may remain delayed as a result of the problem.
For the most up to date ferry delays and further information, head here.
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