V2V Vacations, which operates the private downtown Vancouver to downtown Victoria passenger ferry, is ceasing operations.
The company posted the announcement on its website on Monday.
“V2V Vacations has made the difficult decision to cease service after three years’ operation, with immediate effect,” Julian Wright, general manager of V2V Vacations, said in a statement.
“As a management team, our commitment and focus has been on improving the overall health of our operations, with considerable efforts made over the past number of years to develop the service successfully. Our improved product and enhanced marketing efforts resulted in phenomenal double-digit growth in passenger numbers in 2019 and outstanding guest feedback. Sincere thanks to our extended team in contributing to such significant achievements.
“However, regretfully the financial prospects remain unsatisfactory to sustain the business, and our continued operation in 2020 is simply not economically viable.”
The company’s 2019 season ended in October. The V2V Empress, the 242-seat catamaran, will be docked in its homeport of Victoria, the company said.
V2v faced some problems over its three-year run. It went out of service twice in 2017: the first time for electrical issues and the second due to mechanical issues.
Travellers who have purchased tickets will be fully refunded by calling our toll free number +1 855 554 4679 or emailing [email protected].
The company said alternative transport operations include Harbour Air Seaplanes and BC Ferries.