The NDP Health Critic and Vancouver Island health professionals said there are major problems with Ihealth, Island Health’s new paperless health record system, and are asking the province launch and external investigation.
The group make the announcement outside of Nanaimo Regional General Hospital on Friday, where the new platform launched on March 19th.
Island Health touted the system as the first one in the province to connect all acute-care and diagnostic services through only one electronic medical record.
But for months, doctors have been saying the system is flawed, generating wrong dosages for dangerous drugs, diminishing time for patient consultation and losing critical information and orders.
“The problem we feel is with the design of the system. The system is difficult to use. It’s easy to do things wrong with the system, hard to do things right. So as a consequence, there are patient safety issues related to that. It also is an inefficient system. It increases the work load not only for physicians but for allied care providers,” said Dr. David Forrest, physician at Nanaimo Regional General Hospital.
Island Health said they are working to improve the system.
The platform is set to roll out in Victoria hospitals next year.