Victoria mayor Lisa Helps’ Facebook page has been restored after Facebook froze it for violating its name policy
Facebook has restored the account belonging to Victoria mayor Lisa Helps and is apologizing for freezing the account.
Helps say she was locked out of her own account, which bears her name, several days ago.
The mayor, who is very active on social media, received a message saying the account violated Facebook’s name policy but she says she wasn’t able to reach anyone at Facebook to prove her name is Lisa Helps.
After Helps went public with the problem, Facebook restored the account and issue an apology.
A Facebook spokesperson told CHEK News the mayor’s account was frozen by mistake and they apologize for any inconvenience this has caused.